Outages due to GCP outages

Major incident Console
2025-06-12 13:55 EDT · 6 hours, 59 minutes

Updates

Resolved

It appears all of our services are back to fully functional. GCP is still reporting some issues but they do not appear to be impacting our services.

June 12, 2025 · 20:53 EDT
Update

Most of the GCP services are back online.

  • Noibu began ingesting most data around 4:50pm EST.
  • Noibu Console resumed service around 4:50pm EST
  • SFCC log ingestion began around 8:20pm EST
June 12, 2025 · 20:48 EDT
Monitoring

Our services are coming back online as GCP continues to resolve their issues. As of 4:50pm EST data ingestion has started again.

Last update from Google:
14:00 PDT We expect the recovery to complete in less than an hour.

June 12, 2025 · 17:06 EDT
Monitoring

We are monitoring the situation. Updates to the GCP Incident can be viewed here:
https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

June 12, 2025 · 15:03 EDT
Issue

We are currently experiencing a major outage due to a GCP outage.

June 12, 2025 · 14:30 EDT

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